Zivo Privacy Policy

 

Privacy Policy

Last updated: February 2026

Zivo (“we”, “our”, “us”) respects your privacy and is committed to protecting it.
This Privacy Policy explains how we collect, use, and protect your information when you use the Zivo mobile application.

1. Information We Collect

a) Phone Number & Authentication

  • We collect your phone number to create and verify your account using OTP.

  • Phone number is used only for login, security, and identifying contacts already using the app.

b) Contacts (Optional Permission)

  • With your permission, we access your phone contacts to show which of your contacts are already using Zivo.

  • Contacts are not stored permanently, sold, or shared with third parties.

c) Profile Information

  • Name

  • Profile photo

  • Bio (optional)

d) Usage Data

  • App interactions (calls, chats, feature usage)

  • Crash logs and performance data (for app improvement)

e) Coins & Ads

  • We track coin balance, ad rewards, and purchases only to manage in-app features.

  • No financial or card details are stored by us.

2. Audio & Video Calls

  • Audio and video calls are end-to-end encrypted (where applicable).

  • Call content is not recorded or stored on our servers.

3. How We Use Your Information

We use your information to:

  • Authenticate users

  • Show contacts who are already on Zivo

  • Enable chat, audio, and video calls

  • Manage coins, ads, and rewards

  • Improve app performance and safety

  • Prevent spam, abuse, and fraud

4. Sharing of Information

We do NOT sell or rent your personal data.

Your data may only be shared:

  • With Firebase / Google services for authentication, database, and analytics

  • When required by law or legal request

5. Data Security

  • We use industry-standard security measures

  • Firebase security rules protect user data

  • Access is limited to authorized systems only

6. Children’s Privacy

  • Zivo is not intended for users under 18 years of age

  • We do not knowingly collect data from children

  • If such data is found, it is deleted immediately

7. Block & Report System

  • Users can block or report others

  • Reported data is reviewed only for safety and moderation

  • No public disclosure of reports

8. Account & Data Deletion

You can request account deletion anytime by:

After deletion:

  • Your profile, chats, and call data are permanently removed

9. Third-Party Services

Zivo uses:

  • Firebase Authentication

  • Firebase Realtime Database / Firestore

  • Google AdMob (ads & rewards)

These services follow their own privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be reflected inside the app or on our policy page.

11. Contact Us

If you have any questions or concerns:

📧 Email: support@zivoapp.com

✅ Play Console Tip

  • Paste this text on a public webpage (Not Google Doc, not PDF)

  • Use same link for:

    • Privacy Policy

    • Data Safety

    • Account Deletion support

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